“The Ticket Company”, “Us” and “We” mean The Ticket Company Limited.
“Site” means the The Ticket Company website and all the services connected within
“Host” means the third party supplier of Tickets for Events including, but not limited to: Venues, Artists, Promoters, Event Organisers or others
“Event” means the individual event or events promoted on the The Ticket Company site for which Tickets are available
“Tickets” are the right of admission to an Event
“You” means the individual purchasing tickets using this Site
The Ticket Company is a digital ticketing box office platform, which enables Event Hosts to promote and sell Tickets for their Events. At no stage do We purchase the Tickets, set the Ticket prices nor determine the individual Event conditions of sale. We simply collect the Ticket money on behalf of the Host and supply them with the details of Your booking, along with the Ticket revenue. The Ticket Company charges You a booking fee for this service. Ownership of the Tickets and rights to grant entry to the Event remain with the Event Hosts and do not pass to The Ticket Company at any time.
Please read all of our terms and conditions carefully. By using this site and buying tickets, You will have complied to have agreed and accepted all the terms below.
To buy Tickets You must provide true, accurate, current and complete information about Yourself and your payment method.
In cases where an event is cancelled, or does not take place for any other reason, You will receive a refund from The Ticket Company. The amount refunded will be the full ticket price less a refund handling fee and the booking fee paid at the point of purchase will be non-refundable.
If a full or partial refund is requested by You for any other reason, the Event Organiser will review the situation on a case-by-case basis. The decision on whether or not to refund any or all of the ticket price will be at the Event Organiser’s sole discretion.
Tickets are issued subject to the Rules and Regulations of the Event, issued by the Host and the venue. Full details are available from the Host on request. You and all other Ticket holders in Your party must comply with all relevant statutes, safety announcements and venue regulations whilst attending the Event.
The Ticket Company, at its sole discretion, may terminate Your right to use the Site at any time for any reason or no reason, including, without limitation, for lack of use, failure to timely pay any fees or other monies due, or if The Ticket Company believes that You have violated or acted inconsistently with the Terms and Conditions herein contained or against the letter of spirit of these Terms and Conditions.
The Copyright, trademarks and all other intellectual property rights in the material contained in the Site, belong to The Ticket Company and may not be used in any manner without written consent from The Ticket Company.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE TICKET COMPANY HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. THE TICKET COMPANY MAKES NO WARRANTY THAT: (I) THE SITE WILL MEET YOUR REQUIREMENTS, (II) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE, (IV) THE QUALITY, SAFETY OR LEGALITY OF ANY CONTENT, PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU, OR EVENTS ATTENDED, THROUGH THE SITE, OR THE SERVICES THEMSELVES (OR ANY PART THEREOF), WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE SITE WILL BE CORRECTED. THE TICKET COMPANY IS NOT RESPONSIBLE AND SHALL HAVE NO LIABILITY FOR THE CONTENT, PRODUCTS, SERVICES, ACTIONS OR INACTIONS OF ANY USER, BUYER OR OTHER NON-ORGANIZER, ORGANIZER OR THIRD PARTY BEFORE, DURING AND/OR AFTER AN EVENT; AND THE TICKET COMPANY WILL HAVE NO LIABILITY WITH RESPECT TO ANY WARRANTY DISCLAIMED IN (I) THROUGH (V) ABOVE. YOU ACKNOWLEDGE THAT THE TICKET COMPANY HAS NO CONTROL OVER AND DOES NOT GUARANTEE THE QUALITY, SAFETY OR LEGALITY OF EVENTS ADVERTISED, THE TRUTH OR ACCURACY OF ANY USERS' (INCLUDING BUYERS', OTHER NON-ORGANIZERS' AND ORGANIZERS') CONTENT OR LISTINGS, OR THE ABILITY OF ANY USER (INCLUDING BUYERS, OTHER NON-ORGANIZERS AND ORGANIZERS) TO PERFORM, OR ACTUALLY COMPLETE A TRANSACTION. THE FOREGOING DISCLAIMERS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Notwithstanding the foregoing, You may report the misconduct of users, Buyers, other non-Organizers, Organizers and/or third parties in connection with the Site to The Ticket Company. The Ticket Company, at its sole discretion, may investigate the claim and take necessary action.
THE TICKET COMPANY SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, WITH RESPECT TO THE SERVICES, OR ANY OTHER SUBJECT MATTER OF THIS TOS, FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF THE TICKET COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES, (III) AMOUNTS IN EXCESS OF US$100.00 IN THE AGGREGATE FOR ALL CLAIMS WITH RESPECT TO THE SITE, OR (IV) ANY MATTERS BEYOND THE TICKET COMPANY’S REASONABLE CONTROL. THE TICKET COMPANY SHALL HAVE NO LIABILITY WITH RESPECT TO ANY OF YOUR CONTENT OR ANY CONTENT OF ANY OTHER USER OF THE SITE. IN ADDITION, THE TICKET COMPANY IS NOT AFFILIATED WITH, AND HAS NO AGENCY OR EMPLOYMENT RELATIONSHIP WITH, ANY THIRD PARTY SERVICE PROVIDER USED IN CONJUNCTION WITH THE SITE, AND THE TICKET COMPANY HAS NO RESPONSIBILITY FOR, AND HEREBY DISCLAIMS ALL LIABILITY ARISING FROM, THE ACTS OR OMISSIONS OF ANY SUCH THIRD PARTY SERVICE PROVIDER. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
IN CONSIDERATION OF BEING PERMITTED TO ACCESS AND USE THE SITE, YOU HEREBY AGREE TO RELEASE THE TICKET COMPANY, AND ITS AFFILIATES, AND EACH OF ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, OTHER PARTNERS, AND EMPLOYEES FROM ALL DAMAGES (WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR OTHERWISE), LOSSES, LIABILITIES, COSTS AND EXPENSES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH DISPUTES BETWEEN YOU AND THIRD PARTIES (INCLUDING OTHER ORGANIZERS, BUYERS, AND OTHER NON-ORGANIZERS) IN CONNECTION WITH THE SITE.
1.1 When purchasing Tickets, You must provide Us with the following personal information (among others):
(a) Your name;
(b) Your credit/debit card billing details;
(c) Your email address.
1.2 This personal information and any other information You provide to Us via the is required in order to process Your order with us, and to provide You with information and offers about Events and Event Hosts.
2.1 In processing Your order, We will only pass on personal information about You to third parties such as is necessary to enable Us to process the payment for Your order and to fulfill Your order, restricted to those third parties such as the Hosts of any events for which You have bought a ticket.
2.2 Furthermore, We may, only with Your prior consent, pass on Your personal information You provide to Us to Event Hosts, who may contact You directly with marketing materials about their events and offers. Once You have given consent You can, at any time, ask Us to cease passing on Your personal information (by sending an email to email@example.com), and You may ask any third parties to whom Your information has been passed to cease using Your personal information.
3.1 All payment processing and transactions are done via a secure server.
3.2 Whilst We strive to protect Your personal information, no data transmission over the Internet can be guaranteed to be totally secure and therefore We cannot ensure or warrant the security of any information You send to us. You provide us with information via this Site at Your own risk.
4.1 Our Site uses 'Session cookies' which track Your browser session. These do not store any information on Your computer but merely allow our Site to recognise Your order and its contents.
5.1 Information submitted by You to Us may be transferred abroad for the purpose of performing the contractual obligations owed by Us to You under Our Terms and Conditions.
6.1 You have the right to request access to and correction of information held by us about you. If you wish to access or correct your personal data, please contact us at firstname.lastname@example.org. We have the right to charge a reasonable fee for the processing of any data access request.
The Ticket Company Limited
1/F Hollywood Commercial House,
3-5 Old Bailey Street,